What you'll learn

Between the fiscal years of 2010 and 2017, more than 1 million employment discrimination complaints have been filed with the government. To add to this distressing matter, the Central Statistics Office revealed 1 in 3 members of the national workforce claim to have experienced bullying or harassment at work.

As an HR professional, workplace investigations can be complex and time-consuming, fraught involving difficult emotions and sensitive issues. Nevertheless, they’re a vital part of a fair and respectful workplace.

Executed correctly, you can uncover a mystery that unlocks essential information and corroborates a co-worker’s account of wrongdoing. However, if you don’t know what you’re doing, a poorly conducted investigation can lead to severe consequences for a company, including substantial damage and draining court cases.

In our next HR Expert webinar, the Founder of Management & Safety Training Ltd, Andy Farrall, will explore the practicalities of the investigation process - helping HR to analyse complex evidence and handle serious workplace allegations.

Andy will uncover:

  • The crucial difference between management and investigative interviews.
  • Some key psychological principles (with real world examples) which underpin both the investigation process and investigative interviewing.
  • The practicalities involved in conducting an investigation and an investigative interview.
  • The “do’s” and “don’ts” of taking statements.
  • How to analyse the data generated by the investigation, data which may arise from a wide variety of sources.


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About Andy Farrall

Before entering the health & safety field (an area in which he is, amongst other things, an accredited consultant and qualified lead accident investigator), Andy was a specialist investigator with two elite UK law enforcement agencies – HM Customs & Excise Investigation Division and No7 Regional Crime Squad.

As a customs investigator, he was involved in a variety of complex enquiries, ranging from a joint US-UK investigation into the importation into the USA of counterfeit machine parts from Taiwan (an investigation in which he acted as liaison officer with the US team), to international taxation fraud, drug and gold smuggling.

With No7 RCS, he was a Financial Investigator and as such, played a part in numerous cases as diverse as money laundering and the tracing of criminal assets.

His book, “Investigative Interviewing”, is therefore based not just on theory and academic research (although there’s a lot of such useful material in the book) but also, and crucially, on years of practical experience “at the sharp end” interviewing both witnesses and suspects.

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